How to Receive a Cintex Wireless Replacement Phone?

Do you know How to Receive a Cintex Wireless Replacement Phone? Because if Cintex Wireless customers who lose or damage their phone no longer need to feel discouraged – you can now get a replacement phone. A Cintex Wireless replacement phone is a straightforward process we will walk you through in this article.

Cintex Wireless Replacement Phone
How to Receive a Cintex Wireless Replacement Phone?

As one of the most popular wireless providers in the nation, Cintex Wireless offers both Lifeline and Affordable Connectivity Program (ACP) benefits to eligible customers. Various free phones are available to customers as part of government assistance programs, and they offer reliable services, free monthly plans, and free monthly plans for eligible customers. Those interested in Cintex Wireless replacement phones should continue reading. If you are, you will learn everything you need to know about them.

It’s important to know a few things before we begin. It is first of all important to know whether you have registered for its insurance before you can get a replacement phone. Your insurance may allow you to obtain a replacement phone at a cheaper price than you would without it. The second advantage of Cintex Wireless’ service is the availability of both Android and iOS devices.

What is Cintex Wireless?

The Cintex Wireless wireless network is one of the largest in the United States, with great coverage nationwide. Besides offering a stable network connection and cost-effective texting, calling, and data services, this provider can also offer a high-speed Internet connection. Also included are free government phones for qualified households. These free government phones do not have any hidden fees or contracts. 

You will also receive a free Cintex Wireless government phone and features such as caller ID, voicemail, 3-way calling, image messaging, and call waiting. Furthermore, Cintex Wireless also provides replacement phones to customers who have lost their phones.  

Services offered by Cintex Wireless

Talk Plans

The Cintex Wireless talk plans are designed to suit the needs of different customers. Customers can choose from three types of plans: unlimited talk plans, 1000-minute talks, and pay-as-you-go.

Text Plans

Cintex Wireless offers various plans for texting, including unlimited texting, pay-as-you-go, and international texting.

Data Plans

The company offers a selection of data plans, including unlimited, pay-per-use, and data-only rates. Mobile hotspot services are also available from Cintex Wireless to customers who use multiple devices to access the Internet.

International Plans

The Cintex Wireless international plans are designed for customers traveling overseas or making international calls. The plans’ features include unlimited calls and texts to select countries and unlimited international data roaming.

Can You Receive a Phone Warranty from Cintex Wireless? 

A 15-day manufacturing fault warranty will be provided with all free standard Lifeline and ACP phones. If there is a problem with the phone within 15 days of the original shipping or received date, Cintex will provide you with a standard replacement phone at no charge. 

How to Receive a Cintex Wireless Replacement Phone?

A replacement phone can be provided to Cintex Wireless customers if they have lost or damaged their current phone. Whether you are covered by insurance determines how to obtain a Cintex Wireless replacement phone.

If you have insurance, you can purchase a replacement phone at a lower cost than if you did not have any insurance at all. A replacement phone will cost you the full retail price if you don’t have insurance. The steps you need to take are as follows:

Check if you have insurance

If you need a replacement phone from Cintex Wireless, check your insurance policy first. The cost of a replacement phone can be reduced if you have insurance. Visit your Cintex Wireless account or call our customer service department at 1-800-826-0940 to determine if you have insurance.

File a claim

You will need to file a claim if you need a replacement phone. A claim can be filed with Cintex Wireless’ insurance provider, Asurion, by calling 1-888-881-2622.

To file a claim, you’ll need some basic information about your phone and the reason for the claim, so make sure to have this information handy.

Pay the deductible

An insurance policy entails a deductible to be paid to file a claim. There will be a difference in deductible amounts between different types of phones and insurance plans. If you file a claim, you can find out your deductible amount.

Wait for your replacement phone to arrive

The replacement phone will arrive once your claim has been received and you’ve paid your deductible. The replacement phone will be sent to you by Asurion, and it must be activated as soon as it arrives.

You will receive a replacement phone of the same model and make as your original phone or a similar one if your original phone cannot be found.

Need Insurance

Getting a replacement phone from Cintex Wireless is still possible if you don’t have insurance. The phone’s retail price can be expensive, so you must pay full retail.

You should be able to find a phone within your budget at Cintex Wireless since they offer a variety of phones at different price points.

Order a Cintex Wireless replacement phone online

You can order a replacement phone online by logging into your Cintex Wireless account and clicking “Shop.” There, you can browse the available phones and make your selection.

The phone and accessories must be paid for in advance, and the package will be shipped to you.

Visit a Cintex Wireless store

The Cintex Wireless store near you can provide you with your replacement phone if you prefer to pick it up in person. The “Find a Store” option on the Cintex Wireless website can help you locate one near you. The store representative will assist you in choosing a phone and activating it once you arrive.

Free Replacement 

Cintex Wireless will check the usage of your phone and troubleshoot with you if you have yet to receive a free replacement phone in the past 6 months and then send you a free standard replacement phone with a 15-day warranty. It will take 6 months after receiving this replacement phone for you to get another. 

Cintex Wireless Phone Replacement Policy 2023

If you use a Cintex wireless phone, you must know the 2023 Cintex Wireless Phone Replacement Policies.

The following are some of the policies:

  • If you have lost or damaged your phone, Cintex Wireless offers replacement options.
  • The cost of a replacement phone may be lower if the customer has insurance.
  • The replacement phone will be charged at full retail price for customers without insurance.
  • You can check if you have insurance by logging into your Cintex Wireless account or contacting customer service.
  • Provide Asurion with basic information about your phone and the reason for filing your insurance claim at 1-888-881-2622.
  • There is a deductible for customers with insurance, whose amount will vary based on their plan and phone type.
  • When Asurion receives payment for the claim and deductible, a replacement phone will be sent, which should be the same model and make.
  • A replacement phone can be ordered through the Cintex Wireless account in an area that does not have insurance or at a Cintex Wireless store if a customer does not have insurance.
  • There is a wide range of prices available for replacement phones.
  • Customers considering a Cintex Wireless replacement phone are advised to back up their existing phone data.

Differences Between Cintex Wireless Replacement Phone and Upgrade

The terms “upgrade” and “replacement” may have been used by Cintex Wireless customers when they upgrade or replace their phones.

There is a difference between these two processes, even though both terms seem interchangeable. Taking a look at a Cintex Wireless upgrade and a replacement phone, we’ll examine the differences between them.

Cintex Wireless Replacement Phone

  • Cintex Wireless replacement phones are typically ordered in cases of lost, stolen, or damaged phones. The process of filing a claim can be started online or by contacting Cintex Wireless customer service.
  • Your original phone will be replaced with a replacement of the same make and model once your claim is approved. Your original phone will be replaced with a similar value if it is no longer available. A deductible fee will apply to the replacement phone, which varies according to the model and condition of your original.
  • When you replace your phone with Cintex Wireless, you don’t need to sign a new contract like when upgrading. To get your replacement phone working, you might have to pay a fee for activation.

Cintex Wireless Upgrade

  • You can upgrade your Cintex Wireless phone at a discounted price through a Cintex Wireless upgrade. Customers usually receive this offer after a certain period of time or after paying off a certain percentage of their current phone. Cintex Wireless store locations or online are both options for upgrading your phone.
  • Cintex Wireless typically requires you to sign a new contract when you upgrade your phone, which means you’re committing to their service for another period. As soon as your new phone arrives, you’ll have to transfer data from your old one to the new one.
  • It depends on the model you select and the terms of your contract, which determines the cost of your new phone with Cintex Wireless.

The Cintex Wireless upgrade process allows you to upgrade your phone at a discounted price, while the Cintex Wireless replacement process replaces a lost, stolen, or damaged phone.

The terms and conditions of both processes are different, so you must understand the differences before selecting one.

Top 5 Cintex Wireless Replacement Phones In 2023

In 2023, Cintex Wireless will offer a variety of replacement phones for you if you want to upgrade your phone. Some of the phones come with incredible features that make them worth considering.

Technology changing constantly, however, may cause some models to be unavailable at a given time. To stay on top of the latest Cintex Wireless upgrades or replacements, it is recommended that you keep an eye out for them.

Here are the top 5 Cintex Wireless Replacement Phones

Apple iPhone 12 Pro 

It features a 6.1-inch super retina XDR OLED display and is powered by an Apple A14 Bionic processor. You can store movies, photos, videos, and documents since it has 128GB and 6GB RAM.

A 12MP front camera and three 12-megapixel cameras at the back are also included in the model. 2815 mAh battery gives it a long battery life.

Apple iPhone 11 Pro Max

This phone has a 6.5-inch Super Retina XDR OLED display and 64GB ROM, and 4GB RAM powered by an Apple A13 Bionic processor. It has three 12MP cameras on the back and a 12MP camera on the front. There is also a 3969mAh Li-Ion battery in the device.

Apple iPhone 8 

The phone features a 4.7-inch Retina IPS LCD and is powered by an Apple A11 Bionic processor. iOS 11 is pre-installed, but iOS 15.6 and iOS 16 can also be upgraded. On the back is a 12MP camera, and on the front is a 7MP camera. It has 64GB ROM and 2GB RAM. Battery capacity is 1821 mAh, which makes it a long-lasting device.

Apple iPhone X

 This phone has a 5.8-inch Super Retina OLED display powered by an Apple A11 Bionic processor. On the back is a 12MP camera, and on the front is a 7MP camera. This device includes 64GB of storage and 3GB of RAM. 2716 mAh battery provides the device with long-lasting power.

Samsung Galaxy S21 5G 

It features a 6.2-inch dynamic AMOLED 2X screen, a Qualcomm Snapdragon 888 5G processor, 128GB of ROM, and 8GB of RAM.

With a triple camera setup at the back, it sports an ultra-wide 12MP camera, a wide 12MP camera, and a telephoto 64MP camera. It also has a 10MP front camera. The battery has a capacity of 4000 mAh and lasts a long.


What is the cost of Cintex Wireless plans?

Various Cintex Wireless plans are available at varying prices based on your budget and needs. They offer basic phone service for $10 per month and unlimited data plans for $60. As part of the Lifeline program, they also offer discounts to customers who qualify for them.

What phone does Cintex Wireless give you?

A FREE 4G/5G smartphone directly subsidized by Cintex will be provided to customers, which includes iconic brands such as Apple iPhone 7, Samsung Galaxy S9, and more! We offer up to 80% off on upgrades to higher-end models.

How long does it take to receive a replacement phone from Cintex Wireless?

If you choose a ground shipping method, you can expect to receive your Cintex Wireless replacement phone within a few days to a week.


Cintex Wireless is one of the US’s leading ACP and Lifeline services providers. As well as providing free high-end phones, Cintex Wireless also offers a great experience with its replacement phones. If you need Cintex Wireless replacement service, you only need to contact their customer service department.  

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